How to delete a mailing?

Learn the step-by-step process for deleting a mailing you no longer need.

To delete an order that you have created, you will need to log into your Docmail account. Docmail - Please log in (docmail.co.uk)

Click on “My Mailings” at the top of the screen.

This screen will show you all of your outstanding mailings.

You then have three options to delete one or several orders.

Identify the order that you would like to delete.

You can:

  1.  Select several orders to delete - Click on the “Delete mailings” button at the bottom of the screen. A pop up box will appear that confirms by clicking on any of the mailings will automatically delete the mailing without further confirmation. If you select ok, then click on the order you would like to delete, it will be deleted.
  2.  Select one order to delete - Click on the image of the order, this will open an order summary screen. At the bottom of the screen - click on “Delete” 
  3.  Delete all outstanding orders - Using the drop down, you can select “Update mode - Delete”. A pop up box will appear that confirms by clicking on any of the mailings will automatically delete the mailing without further confirmation. If you select ok, then all outstanding orders will be deleted.